As a general rule you shall not be entitled to cancel your payment once you have declared to join us. If you cancel your payment after it has been confirmed, OOFFRR shall have a right to charge you cancellation fee of a minimum charges the payment value, with a right to recover from your subsequent payment, the complete/ deficit cancellation fee, as applicable, to compensate our subscription.
However, in the unlikely event of transaction on your payment being uncompleted, we will contact you on the phone number provided to us at the time of doing the transaction and inform you of such unavailability. In such an event you will be entitled to cancel the entire payment and shall be entitled to a refund in accordance with our refund policy.
You shall be entitled to a refund only if you pre-pay for your payment at the time of transaction on the Platform and only in the event of any of the following circumstances:
Your connection got disrupted;
You Payment gateway couldn’t get reached;
You couldn’t connect with your bank;
If you mistakenly pay more than required for the plan.
Our decision on refunds shall be at our sole discretion and shall be final and binding.
All refund amounts shall be credited to your account within 3-4 business days in accordance with the terms that may be stipulated by the bank which has issued the credit / debit card.